Refund and Cancellation Policy

Thank you for choosing us. We strive to provide high-quality services and ensure your satisfaction. Please review our no refund policy below:

Before proceeding with your order, please carefully read and understand our No Refund and No Cancellation Policy. We offer refunds within 24 hours of placing order in our website “OFF HAND RUGS”. This includes, but is not limited to, the following situations:

1. Change of Mind:

We do not provide refunds for customers who have a change of mind after the product has been initiated or delivered.

2. Project Abandonment:

If a customer decides to abandon or discontinue a project after it has been started`“` no refunds will be issued.

3. Third-Party Changes:

We are not responsible for any changes made to the design by third parties after the product has been delivered.

4. Satisfaction Issues:

While we strive to ensure customer satisfaction, subjective dissatisfaction with the design outcome does not qualify for a refund.

5. No Refunds:

All payments made for our product are non-refundable after 24 hours of placing order. Once a payment is processed`“` it is considered final`“` and no refunds will be provided under any circumstances.

6. Understanding the carpet Process:

Our process is initiated promptly upon receipt of payment. Our team expends time`“` effort`“` and resources to understand your vision and deliver a high-quality carpet. Due to the nature of our business`“` cancellation and refunds are not feasible.

7. Quality Assurance:

We are committed to providing high-quality carpet. If you are unsatisfied with the delivered carpet`“` we encourage you to communicate with us.

8. Policy Updates:

We reserve the right to update or modify this Refund and Cancellation Policy at any time. Please check our website for the latest version of our policies.

Exclusions

Our refund policy is applicable in all circumstances`“` and no exceptions will be made.

Contact Us

If you have any questions or concerns about our refund policy`"` please contact us at- offhandrugs@gmail.com before initiating. We are here to assist you and provide clarity on our policies.

Disclaimer-Refund policy will be applicable on website (offhandrugs.com) `”` So please be sure for the design`“` size`“` and pricing before purchasing product and services.

Thank you for understanding our terms and conditions by proceeding with our services, you acknowledge that you have read`“` understood`“` and agreed to the terms outlined in this policy. If you have any questions or require clarification`“` please contact our customer support team before proceeding.

"Thank you for choosing OFF HAND RUGS for your carpet needs where every step feels like walking on a work of art."

Sincerely`“`

OFF HAND RUGS